Privacy Policy

 

 

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1. Website aims and disclaimer

The GOERES HOTELS group provides services regarding rental of hotel rooms for accommodation, hire of rooms for seminars and other events, and all other supplies relating to their hospitality activities.

www.goereshotels.com provides a presentation of the activity and services of the GOERES HOTEL Group and allows articles and news to be published.

These Conditions of Use may be updated at any time without prior notification. We therefore advise Users to regularly consult the website. Updates come into effect as soon as they appear on the website.

If a provision made in these Conditions of Use is declared inapplicable or invalid for any reason, this invalidity or inapplicability shall not affect the application or validity of the other provisions in the Conditions of Use.

2. Use of the website

www.goereshotels.com is made available to the User for their personal use, subject to the conditions defined hereafter. Use of the website implies full and complete acceptance of all Conditions of Use.

www.goereshotels.com cannot be used to carry out speculative, false or fraudulent requests.

The User must be at least 18 years of age, have the legal capacity to contract and must use this website in compliance with the Conditions of Use.

3. Copyright – intellectual property

The GOERES HOTELS GROUP owns rights to intellectual property for all components (photographs, logos, drawings, graphs, texts, videos, etc.) but also authors’ rights, patents, expertise, confidential information, and rights relating to databases, registered trademarks and designs, whether registered or not and which feature on the website www.goereshotels.com.

Consequently, it is prohibited to reproduce, modify, transfer or exploit all or part of the website without express and written authorisation from the GOERES HOTELS GROUP.

4.Downloads

Downloading of any data from the website www.goereshotels.com is carried out at the User’s own risk.

The User acknowledges that the use of services and computer systems carries risks. In order that the GOERES HOTELS GROUP cannot be held responsible for damages caused by any type of malware after downloading data from the website www.goereshotels.com.

5. Processing of personal data

Certain personal data relating to Users of the www.goereshotels.com website can be collected especially when the User sends a request to be recontacted or to make a reservation, or through the use of cookies or invisible pixels (refer to point 10).

In this case, the information processing controller is the GOERES HOTELS GROUP  with its head office located at 111. Avenue du X Septembre, L-2551 Luxembourg.

The end purpose of processing personal data includes management of site visitors, administration of the customer base, management of reservations, execution of a hotel contract, promotion of products and services, and establishment of direct marketing campaigns, including via email.

The Client has the right to object at any time to processing of their personal data for the purposes of direct marketing.

The User has a right of access and rectification of their personal data, or of deletion, in compliance with the recommendations in the modified law dated 2^nd August 2002 concerning the protection of individuals with regards to processing of personal data.

To implement this right of access, rectification or deletion, please contact the GOERES HOTELS GROUP, free of charge, at the following email address: securite@goereshotels.com or by post at the company’s head office address.

The GOERES HOTELS GROUP complies with the provisions in the General Data Protection Regulation and is under the obligation to respect the confidentiality of the personal data that it collects.

6. Data security

The GOERES HOTELS GROUP guarantees a correct level of data protection in compliance with national and European regulations.

Due to this, www.goereshotels.com uses several security systems to provide reasonable protection for the User’s personal data. However, the GOERES HOTELS GROUP cannot guarantee that unauthorised third parties will not be able to access the website to use them illegally.

7. Hypertext links to other websites

The website www.goereshotels.com can contain hypertext links to other websites on the Internet. Simply the fact that these links are present on the website www.goereshotels.com does not mean under any circumstances that the GOERES HOTELS GROUP subscribes to the ideas or opinions on these websites, nor that a partnership or associative relation exists.

The GOERES HOTELS GROUP cannot be held responsible for the content of websites referenced by these hypertext links.

8. Rights of GOERES HOTELS GROUP

The GOERES HOTELS GROUP reserves the right at any time and without prior notification to:

1. a) modify on-line advertisements, offers and information,

1. b) modify certain services,

1. C) prohibit access to their website in the event of technical problems or when the GOERES HOTELS GROUP observes abusive or ill-intentioned use of their website.

9. User responsibilities

Users of the website www.goereshotels.com agree:

1. a) not to use the site for illegal or harmful purposes,
2. b) not to obstruct access to the website, nor to disturb or modify the website or even to reduce efficiency of its operations or cause damage to it, to the GOERES HOTELS GROUP or to third parties,
3. c) not to use the website to transmit or spread malware or harmful or illegal information,
4. d) not to compromise rights to intellectual property present on this website,
5. e) not to send or transfer any unsolicited messages.
6. f) not to collect or conserve personal data relating to other users except in the event of special authorisation given by the aforementioned users.

10. Cookies and invisible pixels

“Cookies” and “invisible pixels” can be sent to the User’s computer during a visit to the website www.goereshotels.com

“Cookies” are files saved on the hard disk of the User of a website, following a request from the server that manages the visited website, that allow suitable technical operation of the site and make browsing the site smoother.

“Pixels named invisible” are small electronic images that allow the Website to count the number of visitors to a given page. Data collected by invisible pixels include the IP address, the name of the host computer, the name of the operating system and the web browser used.

All Users of the website www.goereshotels.com can delete or deactivate “cookies” and “invisible pixels” on their hard disk and/or configure their web browser to prevent them being received. However, blocking cookies and/or invisible pixels can hinder browsing.

11. Limits of responsibility

The GOERES HOTELS GROUP cannot under any circumstances be held responsible for damages of a direct, indirect, consecutive, or repressive nature or for individual or indirect damages (including, in a non-exhaustive list, damages following a loss of activity, contracts, revenue, information or any other data contained in the User’s information management system or arising from interruptions to activities) resulting from, arising from or related to the use or the impossibility of using this website or its content, or to these conditions, even if the GOERES HOTELS GROUP has been informed of the possibility of damages of this kind occurring.

Other than the conditions described here, the GOERES HOTELS GROUP may not under any circumstances be held responsible for errors, inaccuracies, omissions or other faults or untimely or inexact information featured on this website.

This limit of responsibility also applies to all third party websites.

12. Applicable law

The Conditions of Use are subject to the law of Luxembourg. Any litigation relating to their interpretation and/or their execution falls under the jurisdiction of courts of the legal authority of Luxembourg.

13. Contact

You can contact the GOERES HOTELS GROUP about these Conditions of Use at this email address: securite@goereshotels.com  or via the contact address found on the website www.goereshotels.com

14. Website editor:

The website editor for www.goereshotels.com is the company Razr Tech SARL, whose head office is located at 9, Avenue des Hauts Fourneaux, L-4362 Esch-Sur-Alzette, registered with the French Companies Register (RCS) under the n° B219007

15. Host:

The host for the website www.goereshotels.com is:

www.siteground.com

 

  16. Policy on Protecting your data :

Pursuant to the provisions of Regulation (EU) 2016/679 of the European Parliament and the Council held on 27^th April 2016 relating to the protection of individuals with regards to processing of personal data and to the free movement of such data (GDPR), we wish to inform you of the conditions of processing your personal data.

As controller and sub-contractor, we process your data as part of the assignments that you entrust to us.

Your data is kept for the time period required for the assignment and in accordance with the legal duration of archiving and document preservation applying to our profession of hotelier.

When you visit our website, the IP address of the device you are using to log in is identified.

Your credentials are processed for the purposes of registering and checking your identity, any prevention of viruses, phishing or other computer crimes, providing statistics and improving our website.

When you request us to contact you, or you make a booking on the website https://www.goereshotels.com, your data are processed as part of activities to manage requests and actions to improve our services.

You have the right to access the information we have about you, at any time and free of charge, and to update or correct it, delete it or request it to be transferred.

To do so, you must contact our company’s controller, via email securite@goereshotels.com or by phone on +352 44 23 23 24 60.

We commit to taking the appropriate technical and organizational measures to protect your personal data against destruction, whether accidental or unlawful, loss, forgery, unauthorized disclosure or access, particularly when the processing involves transmission of data via networks, and against any other illicit form of processing; and we ensure a suitable security level for the risks represented by processing and the nature of the personal data to be protected, taking the technical possibilities and the implementation cost into account.

 

Contact Information

Parc Bellevue Sàrl : TVA : LU17026912 RCS Luxembourg B 58.555 N° d’exploitation 00121788/7 Capital Social 12394,68 euro

Parc Plaza SA : TVA : LU18922107 RCS Lux. B 79.902 N° d’exploitation 00126983/3 Siège d’exploitation : 111, Av du X Septembre L-2551 Luxembourg

Hotel Parc Belair (Parc Belair Sàrl), 111 Av du X Septembre L-2551 Luxembourg Tel (352) 44 23 23 1 TVA : LU14654147

N° d’exploitation 00113504/5 Capital Social 500 000 euro RCS Luxembourg : B 34.508

Hotel Parc Beaux-Arts (Art Hotel SA), 1, rue Sigefroi L-2536 Luxembourg Tel (352) 26 86 76 TVA : LU20044921

N° d’exploitation 00130408/13 RCS Luxembourg : B 089.624

Siège d’exploitation : 111 Av du X Septembre L-2551 Luxembourg